Studio Policies
Bookings & Drop-Ins
Class reservations must be made through Vagaro or by calling the studio at (787) 979-0800.
Drop-ins are welcome; however, class availability is not guaranteed without a prior reservation. Prices, schedules, and instructors are subject to change. Please refer to our Vagaro schedule for the most up-to-date class offerings.
Late Arrivals
Out of respect for our instructors, fellow clients, and the safety of the class experience, late entry into group classes will not be permitted more than five (5) minutes after the scheduled start time.
We kindly encourage all clients to plan accordingly for transportation and parking. Thank you for understanding and helping us maintain a seamless studio experience.
Cancellations & Reschedules
We kindly ask all clients to honor our cancellation policies:
- Group Classes: 12-hour cancellation policy
- Private Sessions: 24-hour cancellation policy
All cancellations and reschedules must be managed through our app or by contacting the studio within the appropriate cancellation window to avoid forfeiting the class credit.
Rescheduled sessions must remain within the package expiration period.
Single drop-in classes are limited to one (1) reschedule only.
We understand that unexpected situations may arise. In the case of a personal medical emergency, please contact us at so we may assist you as best as possible.
Class Package Expiration
All class packages carry a designated expiration date. We encourage clients to consider travel plans, personal schedules, and studio holidays when selecting a package, as expiration dates are firm and non-transferable.
For medical emergencies or exceptional circumstances, please contact the studio before the package expiration date at .
Health & Safety Precautions
Please consult with your physician or healthcare provider before participating in classes if you are pregnant, have any preexisting medical conditions, injuries, or are taking controlled medications.
If pregnant, we kindly ask that you notify the studio in advance so we can best guide you toward appropriate prenatal-friendly classes, as not all offerings are suitable during pregnancy.
Individual factors such as health history, age, and current physical condition may affect participation.
Studio Etiquette
To preserve the peaceful atmosphere of the studio, we kindly ask clients to avoid disruptive conversations in common areas while classes are in session.
For safety and comfort, personal belongings are not permitted inside the practice rooms, with the exception of small towels and closed water bottles.
Please ensure all phones and wearable devices are placed on silent mode during classes and private sessions. If a device becomes disruptive during class, Flow Movement Studio reserves the right to silence it.
Filming & Photography
Clients are welcome to film personal content during class provided it does not disrupt the experience of others or invade another client’s privacy.
Flow Movement Studio reserves the right to photograph and record classes, events, and studio activities for educational, marketing, and promotional purposes.
